Cancellation/Refund Policy

Thank you for visiting the Snehal R Singh website. We want to ensure that you have a pleasant and satisfactory experience with us. This Cancellation/Refund Policy governs the cancellation and refund procedures for any products, services, or digital content purchased from our website.

  1. Cancellation Policy:

1.1 Cancellation of Services:

  • For services provided by Snehal R Singh, such as workshops, coaching sessions, or online courses, you may request a cancellation by contacting our customer support team at mindspiritworks@gmail.com
  • Cancellation requests made via email within 7 days of purchase or more before the scheduled service will be eligible for a full refund.
  • Cancellation requests made within 7 days of the scheduled service may be subject to a partial refund, as determined by our discretion.
  • No refunds will be provided for cancellations made within 7 days of the scheduled service.

1.2 Cancellation of Physical Products:

  • For physical products purchased through our website, you may request a cancellation by reaching out to our customer support team at mindspiritworks@gmail.com.
  • Cancellation requests made before the product has been shipped will be eligible for a full refund.
  • If the product has already been shipped, the cancellation request will be treated as a return (see our Return Policy for further details).
  1. Refund Policy:

2.1 Refunds for Services:

  • Refunds for services will be processed using the original payment method used for the purchase.
  • Depending on the payment method and financial institutions involved, it may take 7 days for the refund to be reflected in your account.

2.2 Refunds for Physical Products:

  • Refunds for physical products will be processed once the returned item is received, inspected, and approved by our team.
  • The refund will be issued using the original payment method used for the purchase.
  • Shipping and handling charges are non-refundable.
  • Any return shipping costs will be the responsibility of the customer, except in cases where the return is due to a defective or damaged product.
  1. Digital Content:

3.1 Refunds for Digital Products:

  • We offer digital products, such as eBooks or downloadable resources, on our website. Due to the nature of digital content, all purchases of such products are non-refundable.
  1. Exceptions:

4.1 Change of Event Dates:

  • In the event of a schedule change for a service, workshop, or event provided by Snehal R Singh, we will make reasonable efforts to accommodate your availability.
  • If you are unable to attend the rescheduled event, our standard cancellation policy will apply.

4.2 Force Majeure:

  • In the event that Snehal R Singh is unable to provide a service, deliver a product, or fulfill an obligation due to circumstances beyond our control (e.g., natural disasters, strikes, or other unforeseen events), we reserve the right to modify or cancel orders, registrations, or services. In such cases, affected customers will be eligible for a full refund.
  1. Contact Us:

If you have any questions or concerns about our Cancellation/Refund Policy, please feel free to contact our customer support team at mindspiritworks@gmail.com.

Please note that by using our website and making any purchases, you agree to abide by this Cancellation/Refund Policy as outlined above.

Snehal R Singh reserves the right to modify or update this policy at any time without prior notice. Any changes to the policy will be reflected on this page.